# Ticket Metadata This API group is in **pre-release** and may change without notice. Use with caution. Breaking changes may occur as development continues.
Ticket Metadata endpoints enable creating, updating and retrieving Ticket Metadata. ## List categories. - [POST /tickets/categories](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/postticketmetadataticketscategories.md): Returns a paginated list of the possible categories that a ticket can have. ## Create a category. - [PUT /tickets/categories](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/putticketmetadataticketscategories.md) ## Update a category. - [PATCH /tickets/categories/{categoryId}](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/patchticketmetadataticketscategoriescategoryid.md) ## List job types. - [POST /tickets/job-types](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/postticketmetadataticketsjobtypes.md): Returns a paginated list of the possible job types that a ticket can have. ## Create a job type. - [PUT /tickets/job-types](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/putticketmetadataticketsjobtypes.md) ## Update a job type. - [PATCH /tickets/job-types/{jobTypeId}](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/patchticketmetadataticketsjobtypesjobtypeid.md) ## List services needed. - [POST /tickets/service-needed](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/postticketmetadataticketsserviceneeded.md): Returns a paginated list of the possible services needed that a ticket can have. ## Create a service needed. - [PUT /tickets/service-needed](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/putticketmetadataticketsserviceneeded.md) ## Update a service needed. - [PATCH /tickets/service-needed/{serviceNeededId}](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/patchticketmetadataticketsserviceneededserviceneededid.md) ## Retrieves a list of ticket status. - [GET /tickets/status](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/getticketmetadataticketsstatus.md) ## Gets the list of ticket priorities. - [GET /tickets/priorities](https://developers.willowinc.com/openapi/willow-api/ticket-metadata/getticketmetadataticketspriorities.md)