# Gets the list of ticket priorities. Endpoint: GET /tickets/priorities Version: v3 Security: oauth2 ## Response 200 fields (application/json): - `id` (string) Gets or sets the unique identifier for the ticket priority. - `name` (string,null) Gets or sets the name of the ticket priority. - `priorityLevel` (string) Ticket priority levels. These are the standardized priority levels recognized by Willow that can be assigned to tickets. Custom priority levels should be mapped to these standard levels so the system can interpret them consistently. Enum: "urgent", "high", "medium", "low"